Customers in the US, EU & UK benefit from no import fees, as we ship from within these regions. For shipments to other countries, additional taxes and fees may apply.
The Pebblebee Tag Universal is our smallest rechargeable Bluetooth tracker, designed for discreet and versatile tracking of your valuables. Its compact size makes it easy to attach to a variety of items, such as luggage, electronics, backpacks, or personal belongings. The Tag Universal features an extended Bluetooth range and works seamlessly with either Apple Find My or Google's Find My Device networks, providing global coverage for locating your items. With a secure attachment loop and a long-lasting rechargeable battery, the Tag Universal offers reliable tracking in a sleek and unobtrusive design, ensuring your essentials are always within reach.
How Pebblebee trackers use advanced Bluetooth technology to connect to your phone or other devices. Once paired, you can track your items via Google's Find My Device or Apple Find My network, allowing you to leverage millions (and in some cases billions) of devices to help locate your items, even when they’re out of Bluetooth range.
Yes! Pebblebee products are designed to work seamlessly with both Android and iOS devices. Whether you’re on the Google's Find My Device network or Apple Find My, you’ll be able to easily locate your items using the respective apps, offering flexibility and peace of mind no matter which device you prefer. Please note that our trackers are able to connect to a single network at any given time. To change your preferred network you will need to perform a factory reset.
Yes, our trackers are designed to be water-resistant and durable for daily wear and outdoor activities. They can withstand splashes, rain, and general exposure to moisture, making them ideal for adventures or daily commutes. However, they are not designed to be submerged in water for extended periods, so please avoid activities like swimming with your tracker.
Pebblebee trackers offer a Bluetooth range of up to 500 feet (150 meters) in open space for the Card and the Clip and 300 feet (91 meters) for the Tag. If your item is outside of Bluetooth range, our integration with Apple Find My and Google Find My Device networks allows you to leverage other nearby devices within their networks to help locate your lost item, even if it’s miles away.
Customer satisfaction is our top priority. Our dedicated customer support team is available to help you with any issues or questions you may have. Whether you need assistance with setting up your tracker, troubleshooting a problem, or understanding product features, we are here to help.
Pebblebee prioritizes your privacy. When you use our trackers with Apple Find My or Google's Find My Device networks, Pebblebee has no access to your location or tracking data. These networks are designed to operate with end-to-end encryption, ensuring that only you can view the location of your items, providing robust protection for your personal data.
Yes, Pebblebee offers a secure and protected checkout process. We use industry-standard encryption to safeguard your personal and payment information. Our website is compliant with PCI DSS (Payment Card Industry Data Security Standards), ensuring that your payment data is handled with the highest levels of security and privacy. You can shop with confidence, knowing that your transactions are safe with us.
We understand the importance of receiving your products quickly. Pebblebee offers fast and reliable shipping, with most orders processed and shipped within 1-2 business days. Once shipped, you will receive a tracking number to monitor your package’s progress. We also offer expedited shipping options at checkout, so you can get your Pebblebee products even faster when needed.
We want you to be completely satisfied with your purchase. If you are not happy with your product, you can return it within 15 days of purchase for a full refund, as long as the item is in its original condition and packaging. To see more details click here.
Once your Pebblebee order has been processed and shipped, you will receive a confirmation email with your tracking number. You can use this tracking number to monitor the status of your delivery on our shipping status page. If you encounter any issues or have questions about your shipment, feel free to reach out to our customer support team for assistance.
Pebblebee products come with a 1-year limited warranty, covering defects in materials and workmanship. If your tracker malfunctions due to a manufacturing issue, we will repair or replace it at no additional cost. To make a warranty claim, simply contact our customer support team with your proof of purchase, and we’ll guide you through the process to ensure you get the support you need.
How quickly will I get my order?
We process all orders within 1-2 business days of receiving an order. Once shipped, a tracking number is provided for your reference. Actual shipping time varies depending on the destination.
Do you ship internationally?
We do! Shipping cost will depend on your Country.There are only a few countries we are unable to ship to at this time: South Africa, Indonesia, Iran, Cuba, Russia, Ukraine and North Korea. Please note that international orders ship from the US and are subject to any standard customs fees typically associated with international orders.
Can I change my shipping address?
Orders are often shipped the next morning, so if you need an address change we encourage you to do that within 24 hours. To change the address, email us at support@pebblebee.com. In the case that we receive word too late to make changes, Customer Support will be able to review options with you.
Where is my order?
When your order ships, we’ll send you a confirmation email with tracking number. For international orders, tracking is not always available as USPS does not provide the service everywhere.
We’re excited about our product and hope you are too. In the event that you are unhappy with your purchase, we are able to offer refunds for qualifying orders.
Orders purchased directly through www.pebblebee.com are eligible for our Money Back Guarantee while Pebblebee products purchased through other retailers are subject to the retailers’ return policies. To be eligible for a return, the product must be in its original condition, including original packaging, and be within 15 days of the date of delivery to the original purchaser. Please note that the customer assumes all responsibility for the cost of return shipping and that return shipping will not be reimbursed. Further, please note that returns are subject to a 20% repackaging and restocking fee.
For further return information, please contact support@pebblebee.com
Works with either Apple Find My™ network or Google's Find My Device™ network.
Pebblebee has no access to your tracking information and will never sell your data.
Reduced waste, lower carbon footprint & minimized environmental pollution.
Built to survive unexpected splashes, spills and showers.
Loud buzzer & bright lights to help find items in rooms that are loud or even dark.
Meet the 5th generation Pebblebee item tracker. Find your missing item with the help of the Apple Find My™ network or Google's Find My Device™ network. Smaller & lighter than ever.