Creator Collective Terms & Conditions
Pebblebee Creator Collective Program Terms and Conditions
1. Program Overview
The Pebblebee Creator Collective is an ambassador program by PB Inc., a Washington company, designed to empower content creators to promote Pebblebee products and services, drive brand awareness, and earn rewards through their influence and engagement.
2. Eligibility
Participants must be at least 18 years of age and legally eligible to participate under applicable local laws. They must have a minimum of 1,000 followers to qualify for the free gift (Clip or Card), regardless of platform type. Eligibility is void where prohibited by law. Participants residing in countries under U.S. embargo or trade restrictions are strictly disqualified. Additionally, participants may be required to verify their age, identity, or follower count upon request to confirm eligibility.
3. Commission Structure
The commission structure includes Rising Star, Rising Star Accelerator, Elite Creator, and Elite Creator Accelerator tiers, each with distinct payout rates and qualification criteria. Payout rates are published on pebblebee.com and in Creator’s program dashboards. Commissions are calculated on order value, excluding taxes, shipping, refunds, and cancellations. Rates are subject to change without prior notice, and continued participation constitutes acceptance of any updates. Participants acknowledge that adjustments to rates may occur without advance notice, including during promotional periods or program restructuring. Pebblebee will endeavor to provide notice of any changes; however, such notice is not guaranteed.
4. Earnings and Payout Terms
Earning Criteria: Qualifying orders are counted towards earnings if they are completed, shipped, and fall within the payout period. Only orders that are fully paid and not canceled or refunded contribute to earnings. Earnings are based on net order value, excluding taxes, shipping, and adjustments.
Payout Conditions: Payments are issued monthly, 30 days after shipment completion. Participants must meet a minimum net payout of $1. Participants are responsible for any applicable transfer fees. There are no transfer fees for payments made via virtual Visa cards, gift cards, or charitable donations. However, transfer fees do apply for Bank Transfer, Direct Deposit, Venmo, and PayPal, and participants are responsible for those fees. The minimum payout amount is calculated net of these fees, and participants must ensure accurate payout details. Pebblebee may delay or withhold payments if there are account verification issues, disputes, or compliance concerns. Payments are made in U.S. dollars unless agreed otherwise.
5. Affiliate Links & Codes
30-day cookie tracking applies, meaning sales are credited if completed within 30 days of a user clicking the affiliate link. Codes may only be shared via social profiles, email, or direct communication channels directly targeting followers or subscribers. Public or private sharing on coupon code aggregation websites or discount forums is strictly prohibited. Participants are also prohibited from sharing codes in online marketplaces, resale platforms, or any third-party affiliate groups. Repeated violations or attempts to circumvent sharing restrictions may result in account suspension or termination.
6. Content Rights
Participants grant PB Inc. a worldwide, royalty-free, perpetual license, allowing PB Inc. to use, reproduce, distribute, and display any content produced by the participant across all media platforms. PB Inc. is the exclusive licensee outside of the original owner, meaning the participant retains ownership but grants PB Inc. exclusive usage rights beyond their use. This license includes rights for marketing, advertisements, and promotional purposes. Participants acknowledge that their content may be edited, adapted, or combined with other materials. This license remains in effect even after program termination, and no additional compensation beyond commissions will be provided. Participants are responsible for ensuring they have rights to all content they submit, including third-party materials, to avoid copyright disputes or liabilities.
7. Brand Guidelines
Participants are expected to represent Pebblebee products accurately and positively in their content. They are not required to strictly follow Pebblebee’s Brand Guidelines beyond ensuring accuracy and positive representation of the brand and its products. The Brand Guidelines, available at https://guidelines.pebblebee.com, should be viewed as a resource to support their unique style and creative approach. Participants retain creative freedom to produce content that feels authentic to their voice and audience. However, misleading claims, inaccurate descriptions, or content that damages the brand’s reputation may result in corrective action or program termination.
8. Prohibited Conduct
False claims, spam, incentivized clicks, or sharing codes in discount groups are strictly prohibited. Participants must refrain from deceptive practices such as creating fake orders, using bots, or participating in schemes that artificially inflate traffic or conversions. Stacking participation in multiple Pebblebee programs (e.g., dropshipping and Creator Collective) to gain multiple commissions is prohibited. Participants may not exploit technical loopholes or circumvent program rules through duplicate accounts or false identities. Additionally, promotions in NSFW or hate speech communities are strictly banned, and participants are expected to uphold Pebblebee's brand integrity across all platforms. Violations of these standards may result in immediate termination from the program and forfeiture of any unpaid commissions.
9. Termination Policy
Violation of terms may result in termination of program participation. Termination reviews apply if an account has no recorded orders for 90 consecutive days, at which point the account will be subject to evaluation for possible removal. Automatic termination occurs if there is 120 consecutive days of inactivity without any qualifying sales or engagement. Pebblebee reserves the right to immediately terminate participation for severe violations, including fraud or misconduct, without warning. Participants will be notified when possible, but termination may proceed without prior notice in cases of serious breach.
10. FTC Compliance
Participants must clearly and conspicuously disclose their relationship with Pebblebee in all promotional content. Disclosures must be easy to understand and prominently placed, meeting FTC requirements for transparency. Approved formats must be visual, audible, and proximate to the promotional message. Participants are responsible for ensuring compliance across all platforms and formats, including social posts, videos, live streams, and captions. Additionally, participants must maintain records of their disclosure practices. Non-compliance, including incomplete or misleading disclosures, may result in immediate termination from the program and forfeiture of unpaid commissions. Pebblebee reserves the right to audit content at any time and issue corrective actions as needed.
11. Liability Limitation
Pebblebee’s liability is strictly limited to any unpaid earned commissions and no further damages or compensation will be provided under any circumstance. Participants assume full responsibility for their actions and liabilities within the program. If a participant violates the terms after receiving a payout, they immediately forfeit any outstanding balance. Additionally, participants are solely responsible for their compliance with all applicable laws, tax obligations, and third-party agreements related to their promotional activities. Pebblebee disclaims any liability for losses incurred due to participant misconduct, third-party disputes, or platform restrictions. Participants agree that their participation is at their own risk and release Pebblebee from any claims beyond unpaid earned commissions.
12. Governing Law
These terms are governed exclusively by the laws of Washington State, without regard to conflict of law principles. This means any disputes arising from or related to these terms will be resolved under Washington State law. Participants agree that any legal action or proceeding must be brought in state or federal courts located within Washington State. Additionally, this governing law provision applies even if the participant resides outside of Washington or operates their promotional activities in another region. The participant waives any objection to jurisdiction and venue in Washington State courts, ensuring that all parties have clarity on how disputes will be handled.
13. Program Changes
PB Inc. reserves the right to modify program terms at any time, with or without prior notice. PB Inc. may change commission structures, payout schedules, program eligibility, or promotional guidelines as necessary to maintain program integrity or respond to market conditions. While PB Inc. will endeavor to notify participants of significant changes through email or dashboard alerts, such notice is not guaranteed. Participants agree that continued participation after changes are implemented constitutes acceptance of the new terms, even if notice was not provided. PB Inc. is not liable for any perceived losses due to program adjustments.
14. Agreement Term
The agreement remains valid as long as both parties mutually agree to its terms and no violations occur. The participant is responsible for understanding and adhering to all terms and conditions. Either party may terminate the agreement at any time, with or without cause. Participants should note that termination by Pebblebee may occur immediately in cases of serious breaches, while voluntary termination by participants will result in the closure of their account and forfeiture of any unpaid commissions unless otherwise agreed. Pebblebee reserves the right to retain records of participation for legal and compliance purposes even after termination. Both parties agree that termination does not relieve them of obligations accrued prior to termination.
15. Free Gift Terms
For participants outside the U.S., U.K., or E.U., the participant is fully responsible for all fees related to customs, clearance, import duties, and any applicable local taxes when receiving the free gift. This applies regardless of the shipping method used or any delays caused by customs processing. Participants should check their local import regulations, as Pebblebee will not cover any additional fees imposed by their local authorities. Pebblebee is not responsible for lost packages due to customs issues or for items returned to sender due to unpaid fees.
Free gifts will not be shipped to any countries where it is illegal for PB Inc. to do so due to embargoes, trade restrictions, or other applicable laws. PB Inc. reserves the right to cancel shipments or withhold delivery if such legal restrictions apply.
16. Indemnification Clause
Participants agree to indemnify, defend, and hold harmless PB Inc., its officers, directors, contractors and employees from any third-party claims, liabilities, damages, or expenses arising from their participation in the program or violation of these terms.
17. Dispute Resolution
Any dispute arising from this agreement shall first be addressed through binding arbitration or mediation, to be held in Washington State, before pursuing litigation.
18. Data Privacy
Participants agree to comply with all applicable privacy laws, including GDPR, CCPA, and any other relevant data protection regulations. They must handle personal data in a lawful, fair, and transparent manner. Pebblebee will collect, store, and process participant data solely in accordance with its privacy policy, which includes secure storage practices and limitations on data sharing. Participants consent to the collection of data such as their name, social media handles, and performance metrics for program operations. In the event of a data breach, Pebblebee will take appropriate measures to notify affected parties as required by law. Participants are also responsible for protecting the privacy of their followers and ensuring their promotions comply with platform-specific privacy standards.
19. Intellectual Property
Participants may use Pebblebee-provided assets strictly for promotional purposes, including social media posts, videos, and other marketing activities directly related to the program. Participants are prohibited from modifying, reselling, sublicensing, or distributing these materials to third parties without prior written consent from PB Inc. Use of assets must comply with applicable laws and platform guidelines. Pebblebee retains the right to revoke asset usage at any time if terms are breached. Additionally, participants are prohibited from using Pebblebee assets in misleading, defamatory, or illegal content. Any unauthorized or improper use may result in termination from the program and potential legal action.
20. Force Majeure
PB Inc. shall not be held liable for delays or failure to perform due to events beyond its reasonable control, including but not limited to natural disasters, strikes, labor disputes, internet outages, governmental actions, supply chain disruptions, power failures, cyber-attacks, or third-party service interruptions. This limitation applies whether such events affect PB Inc. directly or indirectly through its partners or service providers. PB Inc. is also not liable for delays caused by platform outages (e.g., social media downtimes) that impact promotional activities. Participants agree that reasonable efforts to resume performance after such events will satisfy PB Inc.'s obligations under this agreement.
21. Audit Rights
PB Inc. reserves the right to audit participant activity to ensure compliance with program terms and may request supporting documentation.
22. Survival of Terms
Sections regarding liability, content rights, confidentiality, and any other provisions intended to survive termination shall remain enforceable beyond the end of participation. This includes obligations related to indemnification, data privacy, and intellectual property. Participants remain responsible for any breaches discovered post-termination. Additionally, confidentiality obligations extend indefinitely unless otherwise specified. These surviving terms apply regardless of the reason for termination, including voluntary exit or removal for cause..
23. Modification of Terms
PB Inc. reserves the right to amend these terms at any time. Participants accept updated terms through continued participation.
24. Severability Clause
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
25. Non-Exclusivity Clause
This agreement is non-exclusive. PB Inc. may engage with other creators, and participants may collaborate with other brands, provided no conflicts with these terms arise.
26. Contact
For any questions, concerns, or support inquiries, participants should contact Pebblebee via email at creators@pebblebee.com. Participants are encouraged to reach out with program-related issues, account questions, or clarification requests. Pebblebee will endeavor to respond promptly, but response times may vary. Participants should retain proof of correspondence for any disputes or program-related concerns.