This is a review, not so much about the product but of the customer service from Pebblebee. We ordered 8 of the clip products for Xmas presents and allowed plenty of time for them to be delivered. A week before Xmas they had not arrived, the couriers had lost them in transit, Pebblebee joined the search but they could not be traced. We dealt with Valeria in Customer Services, she appreciated the problem and the urgency and was able to facilitate the despatch of a new set of clips directly to the country that we were visiting for Xmas (UK) to arrive on Xmas Eve! Great customer service that went above and beyond what they were obligated to do, many thanks again Valeria.